Google Helpouts closes in April 2015, it’s official

Time for pruning dead branches at Google: with the arrival of spring, the Mountain View giant will kick off a series of “cleanups” within the universe of its services.
Google Helpouts, the service created by Google to provide qualified help to its users, has indeed been officially announced as closing.
Helpouts connects internet users looking for advice or certain information with experts in specific fields, to offer qualified answers from people who are not “making it up as they go”.
This all happens via chat and very often for a fee: the available experts actually set a price to be paid for their consultation.
In fact, it’s a sort of private lesson via chat, with a set price list and the ability to save conversations, expert responses, and any exchanged material.
The agreed-upon amount paid by the user seeking answers is then split between the expert and Google; the Mountain View company, by providing the platform, keeps 20% of the price collected from the “tutor”.
The Google Helpouts service was created in 2013 and, despite being very extensive in terms of topics that can be discussed in chat with experts, it failed to gain traction and become a reference point for web consultations.
The existence of a core group of end-users is undeniable, but the service certainly did not establish itself as a reference point capable of achieving substantial growth.

Not even Google technicians hide this; through the company blog, they state that Google Helpouts will close because the community has not grown to the extent and at the pace expected since its inception.
Therefore, Helpouts will definitively close on April 20, 2015, but all content exchanged until that day can be saved and retrieved until November 1, 2015: by this date, it can be regularly downloaded.
Subsequently, the platform will be completely removed, and with it everything that currently resides there.