Thousands of Gmail accounts were found empty of emails and saved conversations today: a bug on Gmail delivered an unpleasant surprise to many Gmail users.
A bug in Gmail accounts has deleted – it is not yet known whether irreversibly or not – millions of emails, attachments, contacts, and saved conversations. This was the unwelcome surprise for approximately 120,000 (or perhaps 150,000) Gmail users, a number Google estimates to be around 0.08% of its user base. The figures are conflicting: in fact, initially, there was talk of up to 500,000 accounts being affected.
The bug on Gmail has been reported, and technicians in Mountain View assure that efforts are underway to restore normal operations, with the hope of recovering files, emails, and conversations that are currently “missing.” Currently, hundreds of accounts have been successfully “repaired,” restoring their full functionality and recovering all material. It will take a few more hours to determine if the situation will be the same for the remaining accounts still undergoing restoration.
The possible causes for what triggered this bug in Gmail are not yet known, but Google has made a page available on the Google Apps Status Dashboard to follow the progress of the work.
It is probable that, for some time to come, some accounts may be completely blocked: some people are already reporting difficulties accessing the service. However, Google states that everything will return to normal in the coming hours.
A major blow for those who use Gmail daily: many entrust their business communications to Google, not to mention those who use Gmail to make free calls, one of Gmail’s newest features. The loss – hopefully only temporary – of all conversations, attached files, and emails themselves is not well-received by those who chose Gmail as their primary messaging service.
UPDATE MARCH 1ST: The Gmail bug has been resolved, read the details.
Pubblicato in Digital Tools
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