An intelligent system that recognizes emails and sorts them into three categories: this is essentially how Gmail’s priority inbox works, Google’s new tool dedicated to your mailbox.
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Email management, especially in business contexts, is something to consider. While it might not be immediately apparent, the hours spent deleting spam or deciding whether an email is useful or not significantly impact the overall work hours dedicated to typical tasks.
For this reason, and to bring order to the millions of emails sent and received worldwide every day, Google has launched a new tool: Priority Inbox, Gmail’s priority inbox.
The system developed analyzes the user’s email usage habits, thereby allowing it to select incoming emails. Xen Lategan, Technical Lead for Google Enterprise Sales Engineering, explains the process: “This is a system that does not require the definition of complex rules and can live in a cloud environment, such as GMail. In fact, we started with the same technology that powers our antispam, but operating in the opposite direction: instead of identifying unwanted messages, the technology recognizes and presents important messages in a new interface, based on user behavior and careful analysis of inbox content: messages opened, deleted, unread, forwarded, replied to”.
The goal of Priority Inbox is to save time spent selecting and reading emails, both important ones (which would thus be identified and highlighted immediately) and less relevant or completely irrelevant ones. Emails are therefore sorted into three folders (“Important and unread,” “Starred,” “Everything else”), so they can be recognized and, if desired, even modified to assign the correct priority to received emails.
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