Unwanted calls, how to register with the do not call registry

Harassing phone calls have an end date: July 27, 2022, provided, however, that an online opposition form is filled out. Here’s what to do.

Starting July 27, 2022, the new method for registering with the opposition registry came into effect, superseding the previous ineffective 2010 decree. This implements DPR 26/2022, which regulates Law 5/2018. Here are the most important points and answers to some questions.

How to register with the opposition registry

To register with the opposition registry (RPO) for telemarketing and/or direct mail:

• go tohttps://registrodelleopposizioni.it/cittadino/
• selectthe “Subscribe” option if you are not already subscribed (in the latter case, select Manage Subscription)
• choose whether tosubscribewithout authentication or with SPID
• in the case of the first option, enter the phone numbers (mobile and landline) you wish to protect from unwanted calls
• enter anemailand confirm it
• acceptthe various conditions
• at this point you need toverifythe numbers entered: call the number that appears with the phone number entered on the page after clicking Continue
• Print theRegistry Codeassigned and close.

A few minutes later, an email with the following content arrives in your inbox:

Dear User,
yoursubscription requestto the Public Registry of Oppositions for one or more phone numbers indicated and/or for one or more mailing addresses associated in public telephone directories has beenaccepted.

One working day after the request, to find out the outcome of the operation, you can call our toll-free number 800 957 766 from a landline or the number 06 42986411 from a mobile, using the phone number for which you requested subscription; alternatively, you can access “Manage Subscription” via the web.

You have been assigned aRegistry Codeassociated with the registration operation, valid for 90 days for managing registration via web and email. If you did not save it during the registration request or it has expired, you can generate a new one by calling the RPO numbers indicated above from the phone number you wish to register.

We also remind you that:

• the registration request is processed within one business day and becomes fully effective within 15 days for Telephone RPO and 30 days for Postal RPO.
• registration with the RPO cancels any previously granted consent for telephone marketing and phone number sharing for promotional campaigns, loyalty cards, discounts, and customer loyalty programs;
• the revocation of consent is effective for both calls made by human operators and automated calls;
• after registering for the service, you may only receive authorized calls within the scope of existing contracts or those that have expired no more than 30 days prior (e.g., in the telecommunications and energy sectors), or contacts from operators to whom you have given specific consent after the registration date or the last renewal of your registration.

For more information, please visit the website www.registrodelleopposizioni.it.

Can I register by email or phone?

Yes, you can. For emails, simply download the form and send it, duly filled out, to iscrizione@registrodelleopposizioni.it. You can also call the toll-free number 06.42986411 directly from the mobile number you wish to protect. For landlines, the number to call is 800.957.766.

Can I register my mobile number or only my landline?

You can register both landline and mobile numbers.

Can I register with the registry to avoid receiving paper advertising?

Yes. This option can be selected at the time of registration.

Do I need to register each number I want to add to the opt-out list?

No. Multiple numbers can be registered at the time of registration.

By registering, will I no longer receive calls?

Not from Italy. However, the law does not protect users from foreign call centers.

Pubblicato in Business