Just a few days left until BANKING SUMMIT 2013

Both the 2011 and 2012 editions received wide public acclaim and featured key national and international players from the financial and banking world.

The 2013 edition will feature representatives from major Italian banks including: Damiano Castelli, CEO, ING DIRECT; Roberto Ferrari, General Manager, CheBanca!; Gianfilippo Pandolfini, Deputy General Manager and COO, BNL-BNP Paribas; Carlo Salvatori, Chairman, Lazard Italia, and the Heads of Operations & IT, Marco Cecchella, Country CIO Italy DB Consortium, Deutsche Bank; Angela Dall’Olio, Head of Multichannel, Banco Popolare; Gregorio De Felice, Chief Economist, IntesaSanPaolo; Egisto Franceschi, COO, Banca Sistema; Fabrizio Guelpa, Head of Industry & Banking Research Office, Intesa SanPaolo. Testimonials will also be provided by Hugo Nàjera, Chief Innovation Officer, BBVA, and Marco Oriolo, CEO, Tuvia Group, National Vice President with responsibility for Economy, Finance, and Business Internationalization, Confindustria Giovani. The event will conclude with a final session on: “How can banks drive change in the new macroeconomic scenario?”, featuring a discussion among economists: Claudio Borghi, Professor of Economics, Università Cattolica; Carlo Alberto Carnevale Maffè, Professor of Strategy, SDA Bocconi; Gustavo Piga, Professor of Economics, Università di Tor Vergata.

Topics covered in this edition:

• Redesigning current distribution models, streamlining the branch network through online services and new formats for points of sale and customer relations: moving from workplace to workspace;

• Banks: a driving force for economic recovery;

• Development of the new generation of online banking services and customer service with an integrated “omni-channel” approach and innovative customer experience;

• Rethinking products and relationship methods for some of the most promising customer segments, such as payment systems, consumer credit, and financing and credit services for SMEs

 

Pubblicato in Business